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What is VoIP and how does it work?
Most simply, Voice over Internet Protocol (VoIP) is telephones that work through the internet rather than wires. Packets of voice data are sent through a broadband connection to the internet, just like an email or website, allowing Vocalocity to offer rates that are far less expensive than traditional phone services.
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How long does it take to set up my hosted PBX service?
Once you have the appropriate phones it takes about 15 minutes.
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Is there a long term contract that I have to sign?
No. Our plans are on a month-to-month basis. Vocalocity customers stay with us because they want to, not because they have to.
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How good is the voice quality on your service?
With our suggested equipment, we have as good, if not better, voice quality then any phone company out there.
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I have offices located around the US and the World. Can they be included in the same network?
Absolutely! This is the beauty of Vocalocity's hosted PBX. As long as the offices are equipped with broadband and an IP phone, you will have unlimited calling between offices for free.
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Can we use our current company number with your service?
Sure. However, the process of porting numbers will depend on your current provider. We usually ask that you give us at least 30 days.
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How can I sign up?
Just fill out our contact form one of our salespeople will contact you within 24 hours. You can also call us toll-free (877)948-8224. We handle every customer personally to build a comfortable long-term relationship.
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This makes a great business offering. Are you seeking partners to sell Vocalocity products as part of their own business services?
Yes. Vocalocity is always seeking partnerships with forward thinking individuals and organizations who are interested in promoting and selling our hosted PBX services.
Please visit the partners section of the website.
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Can I use any IP phone that I want?
In short, yes, our service can be used with any IP phone. But, we do suggest certain phones that we have tested and found to be the highest quality.
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Can I see the product at work before potentially investing in it for my organization?
You can view a short and thorough demo on our website. Or, you can contact us and would be glad to set up a personal demonstration with a member of our sales team.
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Are there any fees or additional charges?
No. What you see is what you are charged. All of our plans include every feature available at no additional cost.
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